ESOLS provides dedicated 24/7 call handling and taxi call centre support for taxi companies, private hire operators, and chauffeur services. Our trained agents manage ride bookings, customer inquiries, and dispatch coordination so your business never misses a potential ride request or booking.
Stop Missed Calls. Capture More Bookings
We provide affordable and responsive outsourced supportand taxi base call centre services for taxi operations,
airport transfers, and corporate bookings.
24/7 Call Center Support
Starting at £3 per hour
5-Days Free Trial
Request Free Audit
Trusted by Magnum Taxi Base Low-Cost Offshore UK Focused
Common Problems Taxi Companies Face
UK customers rarely call twice. A missed call at your taxi base call centre or order booking call centre during peak hours means a lost booking.
- Missed calls during rush hours
- Weekend & late-night overload
- Dispatch delays
- Lost revenue to competitors
Our Taxi Call Center Solution
24/7 Dedicated Customer Support for Taxi & Private Hire Services
Innovative & Reliable
Safe & Secure
Real People, Real Support
100% Satisfaction Guarantee
We handle your routine, time-consuming tasks so you can focus on the essential work that truly matters.
Free Call Audit
Free Missed-Call Analysis
7-Day Trial
No Long-Term Contract
Call Center Services We Provide
Explore our range of professional support solutions designed to keep your taxi and chauffeur business running smoothly.
Call Handling & Booking Management
We answer calls instantly, assist with quotes, confirm bookings, and forward details to dispatch team or drivers.
Dispatch Coordination Assistance
We assist your taxi dispatch operations, ride booking management, driver assignments, schedule coordination.
Airport Transfer Support
We provide flight monitoring, airport pickup coordination, real-time ride updates, and meet-and-greet support to ensure seamless taxi and chauffeur transfers.
Luxury Chauffeur Client Handling
Additionally, we provide corporate taxi booking support, professional communication, VIP client assistance, and call centre support for premium customers.
Social Media Message Management
We handle Instagram DMs, Facebook messages, WhatsApp, and customer communications via outbound call centre to boost responses.
Email & Ticket Support
We handle booking confirmations, client queries, scheduling, and business correspondence with professionalism, clear taxi communication, and BPO call centre support in the UK.
Inbound Customer Support (24/7)
We manage all calls, messages, and inquiries, covering taxi bookings, complaints, fare questions, locations, and urgent ride requests.
Outbound Customer Calls (24/7)
Clients reach you via phone, email, chat, WhatsApp, or social media. Our team responds quickly daily to handle bookings and inquiries.
Multichannel Customer Support
Phone, email, chat, WhatsApp, and social media—your valued clients can easily reach you anytime for bookings, inquiries, and taxi support.
Why Taxi Companies Choose ESOLS
Reliable 24/7 call handling and booking support for taxi, private hire, and chauffeur companies worldwide
Global Clients
0
+
Calls Answered Annually
0
K+
Rides Booked Annually
0
K+
Industries We Serve
Taxi Services
We manage your daily bookings, customer calls, and dispatching to keep your fleet running smoothly 24/7.
Takeaway Restaurants
We help takeaway restaurants manage orders, handle customer queries, and ensure timely deliveries.
Online Order Businesses
We help online order businesses manage sales, customer queries, and ensure fast, reliable deliveries.
Recovery Services
We support recovery services by handling client communications, scheduling, and follow-ups efficiently and reliably.
Airport Transfers & Chauffeur Services
We provide seamless airport transfers and chauffeur services, managing bookings, schedules, and client communications efficiently.
Clients Feedback
Our Clients Reviews
Our satisfied customers speak for us. Discover what they have to say in our testimonial section.
The debt collection service helped us recover overdue payments without straining our customer relationships. Highly recommended.
Inbound requests were managed promptly and accurately. It was a relief knowing that our customers were in good hands.
The call center services were exceptional. They handled our customer inquiries efficiently, and the communication was always professional.
Customer support was top-notch. They went above and beyond to ensure our customers’ needs were met, providing excellent service every time.
Their support team handles all our bookings and customer inquiries flawlessly, allowing us to focus on our clients.
Thanks to their 24/7 service, our airport transfers and chauffeur bookings run smoothly. Highly reliable team!
Get In Touch
Contact us today for a free consultation and discover how ESOLS can elevate your customer
support experience.
- sales@esols.net
- www.esols.net
- +92 347 5331199
- VIP Plaza, 3rd Floor, Office No 7, I-8 Markaz, Islamabad
Need help or have questions? Chat with our support team for instant assistance tailored to your needs.
Delivering reliable 24/7 customer support solutions tailored for taxi, private hire, and chauffeur businesses.
- sales@esols.net
- www.esols.net
- +92 347 5331199
- VIP Plaza, 3rd Floor, Office No 7, I-8 Markaz, Islamabad