Call Center Services
We offer a variety of services, including: – Inbound call center services – our team can handle all of the heavy lifting so you don’t have to worry about it! Just provide us with some information about who you are and what kind of product or service you offer, and we’ll do the rest.
Verticals Served
With Our Service
Verticals Served With Our Services
- Automotive
- Retail
- E-commerce
- Ad Tech
- Government
- Financial Services
- Telecom
- Information Technology
Verticals Served With Our
Services
- Automotive
- Retail
- E-commerce
- Ad Tech
- Government
- Information Technology
- Financial Services
- Telecom
Our Trusted partners
Services
Digital Marketing Services For Call Center
Inbound Call Centre Service
Our Inbound Call center services can help improve customer service and satisfaction. By using our inbound call center services, you can have our team of representatives in place to handle incoming calls from your customers. This will allow you to focus on other goals of your business, such as increasing sales or improving productivity.
Outbound Call Centre Service
ESOLS is a full-service outbound calling agency that can help you generate leads and increase sales. The team at ESOLS has experience providing outbound call centre services, so we know what it takes to maximize your ROI. Contact us for more information about how we can help drive your business forward!
Industry-Specific Service
We have highly trained call centre staff who can relate to and understand the daily challenges of your specific industry because they’ve been there too. ESOLS call centre services have an array of industry experts working in specific call centres designed to meet the demands of your business. From taxi to Ecommerce and service-providing industries, we have expertise in all of them.
BPO Solutions
ESOLS Call Centres offers a comprehensive suite of business process outsourcing solutions to accommodate all kinds of businesses. We have delighted clients who have trusted our company with a number of tasks like data entry or data processing, medical coding and billing, order processing, accounting, and social media customer care.
Interactive Voice Response
Interactive voice response systems allow businesses to prerecord informational messages for their customers. These services are beneficial in gathering information about the caller’s needs and directing them to the correct department instead of transferring them from person to person. It will reduce your business costs and call times, simplifying your customer service process.
Key Features
Call Center Analytics Warm Calling &Transfer Interactive Voice Response (IVR) Skill-Based Routing Call Whispering & Live Coaching Call Recording Computer Telephony Integration (CTI) Desktop Notifications Power Dialers CRM Integrations
TESTIMONIAL
GET IN Touch
Want to start off with a free consultation session on your marketing and needs?
One of our Digital Marketing company expert consultants will get in touch with you and discuss the further steps to your success
